# Agentique

> Agentique is an AI back office for companies that run on documents, built in Romania by ITAILORS - SOFT S.R.L. and offered in Romanian and English. A company uploads contracts, invoices, scans and spreadsheets; the assistant reads them, answers questions with the source document and page, fills the data tables the company defines, remembers what it is told, runs scheduled automations, retrieves e-invoices from ANAF's SPV, watches public tenders on SEAP and EU-funded procedures and drafts the offer dossier in the buyer's forms, and exposes the whole workspace to the company's own tools through an MCP server. Sensitive actions always wait for a person. Data is hosted in the EU and never used to train models. Currently in private beta with a 30-day trial.

Every public page exists in Romanian at the neutral URL and in English under /en. Romanian is the primary language and prevails in the legal documents.

## How Agentique is different

- Every answer carries its source: the document and the page, on every claim, so checking takes one click. When the documents do not contain the answer, it says so instead of improvising.
- Nothing leaves the workspace without a person's confirmation: sending email, deleting, changing a record, submitting an offer. The boundary lives in the code, not in a prompt.
- It is a library, not a chat window: documents stay, memory carries across conversations, data tables keep themselves current, automations run on a schedule.
- Data stays in the European Union (AWS Frankfurt), each company has an isolated workspace, customer data is never used to train models, and a data processing agreement is published.
- It does real company work: e-invoices retrieved from SPV, public tender dossiers drafted from SEAP notices, a web assistant for the company's own website, an MCP server for developers.
- Results are measured with the customer during the pilot (precision, approval rate, hours returned) rather than promised.

## Product pages

- [Home](https://agentique.eu/): what Agentique does, a live product preview, beta access
- [Public tenders](https://agentique.eu/licitatii): the tenders module: a daily radar on SEAP and EU-funded procedures, a GO / MAYBE / NO GO verdict per notice proven from the company's own documents, and the offer dossier drafted in the buyer's forms; market figures from ANAP's 2024 reports (99 bn lei awarded through 30,804 contracts, 91% of contracts won by SMEs, 41% awarded on a single offer, 49% of the value on EU-funded projects); four example companies and one opened verdict
- [Frequently asked questions](https://agentique.eu/intrebari-frecvente): the whole product in short answers: what it is, files and OCR, sourced answers, data tables, memory, automations, e-Factura and MCP, public tenders, the web assistant, security and GDPR, pricing and the trial
- [Our mission](https://agentique.eu/misiune): enterprise-grade AI for companies of every size, what that means in practice, what we believe, build and offer

## Guides and articles

- [How Agentique works](https://agentique.eu/blog/how-agentique-works): the journey from upload to sourced answer, in plain words
- [Five jobs you can hand over this week](https://agentique.eu/blog/five-jobs-to-hand-over): concrete use cases with the numbers behind them
- [What a back office can automate today, and what it should not](https://agentique.eu/blog/back-office-what-to-automate): the capability map, including what stays human
- [What your e-Factura archive knows](https://agentique.eu/blog/arhiva-e-factura): turning Romania's mandatory e-invoice XMLs into answers, totals and due dates
- [The MCP server, for developers](https://agentique.eu/blog/mcp-server): endpoint, API keys, scopes, rate limits and configuration examples
- [The work between the systems, in short](https://agentique.eu/blog/munca-dintre-sisteme): why an AI layer between existing systems takes over the manual carrying of information while a person keeps approving
- [The work between the systems: the thesis](https://agentique.eu/blog/munca-dintre-sisteme-teza): the long-form argument, the read-resolve-propose-confirm-record loop, evaluation metrics, what it means for ERPs
- [Chapter 1: the job nobody designed](https://agentique.eu/blog/munca-dintre-sisteme-1): where the hidden between-systems job lives, what it costs, a one-page seam audit
- [Chapter 2: handing a seam over safely](https://agentique.eu/blog/munca-dintre-sisteme-2): which seams first, the loop, model tiers per step, the confirmation boundary, staged rollout
- [Chapter 3: measuring whether it worked](https://agentique.eu/blog/munca-dintre-sisteme-3): resolution precision, approval rate, escape rate, time to close, queue age, hours returned; a vendor evaluation protocol
- [Chapter 4: forms, the human interface](https://agentique.eu/blog/munca-dintre-sisteme-4): the intake loop that replaces most forms, which forms remain, intake metrics
- [Chapter 5: how a Romanian company starts](https://agentique.eu/blog/munca-dintre-sisteme-5): the mandates as forcing function, three company shapes and their first seam, a 90-day plan, Romanian-specific pitfalls

## Capabilities

- Files: PDF (including scans, read by the AI model itself), Word, Excel, XML e-invoices, plain text, images; zip archives are unpacked and every file inside becomes a searchable document; practical limits 50 MB per file and 100 files per archive; unusable files are listed by name
- Answers: every answer cites the source document and, for paged formats, the page; search works without diacritics and with typos; answers only from the company's documents, with an explicit "not found" otherwise
- Outputs: PDF reports, Excel tables, Word drafts, translations, emails ready to send, all produced from the sources with the calculations done by a calculator tool
- Data tables: structured record types defined in natural language, filled from documents and kept current as new documents arrive, exportable to CSV
- Memory: facts, preferences and corrections told once are kept across conversations, visible and editable in the app
- Automations: multi-step tasks described in natural language and run on a schedule or on an event, visible, editable and stoppable from the Automations page with a run history
- Confirmation: sending email, deleting, changing records and submitting to third parties always require an explicit human confirmation
- e-Factura (SPV): one-time ANAF authorisation with the company's qualified certificate; incoming e-invoices are retrieved automatically several times a day and processed like uploads
- Integrations: Google Drive and Sheets from the settings; named connectors (ERP, CRM, accounting software) built with pilot customers on request; any system that speaks MCP today
- MCP server: a Model Context Protocol endpoint per workspace (JSON-RPC 2.0 over Streamable HTTP) with tools for search, documents, memory, data tables, calculations, Google Sheets and Drive, e-Factura status and sync, report generation and public tenders; per-workspace API keys with read or write scopes and rate limits; destructive actions are not reachable through a key; a stdlib-only Python bridge exists for stdio-only clients
- Public tenders: sources are SEAP advertising notices and direct acquisitions, the competitive procedures of EU-funded private buyers and institutions' own websites; rules filter before any model runs; the full documentation is read; verdicts mark each mandatory requirement met, unmet or unknown and name the proving document; decisions are recorded with name and date; the dossier comes out as editable Word files and PDFs; nothing is ever submitted automatically
- Web assistant: an embeddable chatbot that answers a website's visitors only from the documents the owner provides, citing document and page, with no visitor account and no personal data collected; built for public institutions and companies with published documentation
- Languages: interface and answers in Romanian and English; documents in any language

## Security and data

- Hosting on Amazon Web Services in eu-central-1 (Frankfurt): files, database, search index, application servers; nothing leaves the EU in normal operation
- AI models (Anthropic Claude, Amazon Titan) called through Amazon Bedrock in EU regions; Bedrock stores no prompts or responses and does not train on them; data does not reach the model provider
- One isolated workspace per company: separate search index and storage prefix; role-based access (owner, admin, member, viewer); API keys stored only as hashes
- TLS in transit; AES-256 server-side encryption at rest; secrets in AWS KMS; technical logs kept 7 days; no analytics or tracking scripts
- Retention: documents until the customer deletes them; account data for the contract plus 30 days; on termination workspace data is deleted within 30 days and backups expire 7 days later, except invoices kept by law; full export on request within 10 working days
- GDPR: published data processing agreement, subprocessor list, 72-hour incident notification, data-subject requests answered within 10 working days

## Pricing and access

- Private beta by invitation code; every new workspace gets a 30-day free trial
- Monthly subscription per workspace; tiers announced from 19 euro a month for one person to 249 euro a month for teams, final price agreed with each pilot customer; connectors and the tender module agreed separately in writing
- Onboarding done personally within a day, with direct access to the team during the pilot

## Legal

- [Terms of service](https://agentique.eu/legal/termeni)
- [Privacy policy](https://agentique.eu/legal/confidentialitate)
- [Data processing agreement](https://agentique.eu/legal/dpa)
- [Security](https://agentique.eu/legal/securitate): the answers to procurement and security questionnaires, quotable
- [Website assistant, version 1](https://agentique.eu/legal/asistent-web): the product sheet and terms of the embeddable web assistant
- Operator: ITAILORS - SOFT S.R.L., CUI 48450662, J2/1018/2023, Arad, Romania. Documents version 1.0 of 8 September 2026; English twins under /en/legal/

## Contact

- Beta access and questions: mihnea-rares.gilceava@itailors.eu
- Company: https://itailors.eu

## Optional

- [llms-full.txt](https://agentique.eu/llms-full.txt): everything above plus the full text of the FAQ, the tenders page, the mission, the legal documents and every article, in one file
- [Sitemap](https://agentique.eu/sitemap.xml): every public URL in both languages